Our case management service covers adults, children and young people throughout the UK. Our case managers are specialists in a wide range of fields to include acquired brain injury, complex orthopedic injuries, mental health, cerebral palsy and amputations. We provide a timely, responsive, cost effective and high quality case management service.
Following preparation of a comprehensive initial report our case managers’ responsibilities are extensive and include;
- • Delivery of an individual, personalised and highly professional case management service across a broad spectrum of disabilities.
- • Liaison assistance with experts, local statutory agencies and private services regarding the care and rehabilitation needs of a client
- • Consideration of options for care provision including agency provision vs private recruitment
- • Research, selection, appointment, training and induction of care staff on behalf of the client and their family in the case of private recruitment and assistance to ensure quality of service via agency provision where applicable
- • Assistance with the purchase of specialist equipment
- • All the support needed for, payment of wages and maintenance of the care team if required
- • Assistance with the organisation of any required housing adaptations or where necessary the location and securing of alternative accommodation.
Co-ordination and facilitation of services
Our case managers offer a client vital assistance establishing, stabilising and maintaining supportive links and networks. These links can be with a range of people and services, from solicitors to local voluntary groups and may include the following:
- • Research into and liaison with local community resources to enable the client to join in local social and leisure activities.
- • Liaison with independent specialist therapists to continue client rehabilitation at home or promotion of an enabling approach by care staff.
- • Liaison with specialist spinal injury and brain injury units.
- • Research into and liaison with relevant companies, regarding equipment purchase and maintenance contracts.
- • Liaison with specialist experts involved in the legal claim, regarding the exact level of care, equipment and housing needs.
- • Co-ordination of specialist service provision within the home.